Lifecycle services
One partner. Guaranteed results.
Protect your BESS investment with Valo's proactive maintenance, performance guarantees, and expert support that deliver predictable costs and lasting system performance.
A holistic approach to performance
Peak performance isn't about one technology or service, it's a system-level understanding of your BESS. Our experts provide 24/7 remote support to maximise availability and system lifespan.
- Protect your investment
- Optimise system health
- Stay competitive
Lifecycle solutions built around your needs
Core
Equips your team with the training, certification, and ongoing expert support to confidently maintain your system.
Includes
- Remote operational support
- GEMS PPC software maintenance
- GEMS Cloud Connect services
Pro
Delivers planned and unplanned maintenance with expert remote support, software services, and limited performance guarantees.
Includes everything in Core, plus
- Planned & unplanned maintenance labour
- Limited performance guarantees
Ultra
Takes full responsibility for planned and corrective maintenance, backed by a comprehensive warranty.
Includes everything in Pro, plus
- Full planned maintenance
- Extended warranty
- Full performance guarantees
Protecting every MWh
Maintaining and optimising your system's health is essential to your business' success. That's where Valo's BESS lifecycle solutions come in.
Remote operational support
Our Global Technical Expertise Centre (GTEC) connects you with specialists 24/7 who know your energy storage system best—delivering rapid diagnosis, faster resolution, and maximum uptime.
GEMS Cloud Connect
GEMS Cloud Connect is a cloud-hosted platform that stores power plant performance data for real-time monitoring and historical analysis, with a secure web interface for remote operations and maintenance.
Add-on solutions
From advanced training and technical advisory services to system upgrades and energy consulting, we help customers continually optimise performance, reduce complexity, and protect long-term returns.
Solution sheets
- Download document: Valo's Lifecycle Solutions (PDF, 5.7 MB)
PDFSolutionService
Valo's Lifecycle Solutions
- Download document: Valo's Global Technical Expertise Centre (GTEC) (PDF, 994.8 kB)
PDFSolutionService
Valo's Global Technical Expertise Centre (GTEC)
The ultimate BESS solution
The right combination of hardware, software, and lifecycle services means less downtime and higher availability.
GridSolve™ BESS — View page
Unlock more capacity with less footprint through compact designs, streamlined logistics & industry-leading safety.
GEMS platform — View page
Built for grid-scale performance, optimising energy storage systems and full-plant operations.
Contact us
One partner. Maximum Performance.
Ready to talk about what the right partner can do for your next project?
